Refund policy

At Arzorra, your experience matters to us. If something isn’t quite right, our team is here to help.

We accept returns within 14 days of delivery for items that are unused, in their original condition and packaging.

To request a return, simply contact us at support@arzorra.com or call us at (628) 201-9420, and we’ll guide you through the process.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please reach out within 48 hours of delivery, including photos of the item and packaging.

We’ll review the issue and make it right with a replacement or refund.

Additional Information

  • Returns should be requested before sending items back.
  • Return shipping costs are the responsibility of the customer.
  • Items must be returned in their original condition.
  • Returns that do not meet these conditions may not be accepted.